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Purchase Notice

Packaging
Silver Twinkle exclusive packaging

Purchase NTD$2,500 and above for K-gold products / Purchase NTD$2,000 and above for Sterling Silver products / Purchase NTD$2,000 and above for overseas come with a specially-designed box and pouch.

We also provide standard zip top bags for purchases under the value/s stated above. Additional packaging can also be purchased.

Our gift boxes feature our exquisite gold foil ‘Silver Twinkle’ logo, accompanied by our branded pouches. For gift purchases, please kindly note that you would like to use a small bag instead of a drawstring bag.

Environmentally-friendly packaging

If packaging is not needed, please kindly note this on your order. We will provide a standard zip top bag, and gift you with NTD$20 worth of shopping credit.

Payment

Payment process

After placing your order, please kindly make your payment via the listed options below. Once your payment has been confirmed, we will process your order as soon as possible, and notify you before order shipment.

Credit payment (Accepting: Visa, Mastercard, JCB）
Paypal express

Shipping

Domestic/Taiwan Region

Orders will be sent out within 3-5 working days after payment. For prepaid customized orders, please allow for a 6-8 weeks waiting period for K gold products, 2-3 weeks for Beaded Sterling Silver Bracelet series, as customized designs take longer to produce. Please ensure that this timeframe is acceptable before ordering. We thank you for your patience!

Shipping method	Shipping fee	Disclaimer
Registered mail	Taiwan (mainland) NTD$40	1.Shipping to outlying islands is open to Penghu, Kinmen, Ludao and Lanyu islands 2. Shipping time within Taiwan mainland is approx. 3-5 working days (not inclusive of weekends or holidays) 3.Shipping time to outlying islands is approx. 3-5 working days (not inclusive of weekends or holidays)
Registered mail	Taiwan (outlying islands) NTD$70
7-11 and Family Mart convenience store pickup	Taiwan (mainland) NTD$60	Convenience store pickup is open to Penghu and Kinmen islands 2.Shipping time within Taiwan mainland is approx. 2-3 working days (not inclusive of weekends or holidays) 3.Shipping time to outlying islands is approx. 3-5 working days (not inclusive of weekends or holidays)
7-11 and Family Mart convenience store pickup	Taiwan (outlying islands) NTD$100
In-store pickup	Free	1. Please refrain from collecting your order from the store before receiving your text message confirmation 2. We do not provide on-the-spot refunds and exchanges for in-store pickups 3. When collecting your order, please provide relevant identification of the listed addressee 4. Please collect your order within 7 days, after the parcel has arrival at the store. Failure to do so may result in the order returned, with the amount of the order being converted to online store credit

International

Parcels are sent from Taiwan via Chunghwa Post registered mail.

Asia Region	Other Regions
China NTD$ 120	Australia NTD$ 200
Hong Kong NTD$ 120	Canada NTD$ 250
Macau NTD$ 120	USA NTD$ 250
Malaysia NTD$ 150	Other countries NTD$ 250
Japan NTD$ 150
Singapore NTD$ 150
South Korea NTD$ 150
Other countries NTD$ 150